In this video I will show you how to resend the welcome email, that users first receive when their account is created.

RESEND THE WELCOME EMAIL (0:10)

If you want to resend a user the welcome email with their password, first, you must check if they have a registered email and have been assigned a user role.

1. Go to the Users Module.

2. Select the user.

3. Click on the small envelope in the account information box, next to their Role.

4. You will be prompted with a message: “Attention! Are you sure to resend the Welcome email?”. Click “Yes” to accept or “No” to cancel.

5. This will resend a welcome email to the user with their log-in details and new password.

CHANGE A USERS' PASSWORD (0:43)

If you want to change a user's password:

1. Go to the Users Module.

2. Select the user whose password you would like to change.

3. Click on the “Change password” button, the lock icon in the top right-hand corner of the page.

4. Enter and confirm the new password.

5. Click “Save” and the user will receive an email with the new password.