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Category: 

Schedule

How to Dispatch a Flight

In this tutorial, I will show you how to dispatch a flight.


Dispatch is not obligatory in Private-Radar. Although, it may be obligatory by your local authorities or flight operations to have a dispatch ticket or electronic record. 


In Private-Radar, we offer a tool that will help you see the flow of your bookings and be able to double-check that everything is correct regarding any constraints that have been set. 


If you have the Aircraft Tracking System installed on the aircraft you do not need to manually dispatch a flight. The Flight-Tracker will detect the start of the aircraft, synchronize with the information from the booking in the schedule, and automatically dispatch the flight.


Private-Radar allows you to dispatch a flight in several ways. You can do it from the Schedule Module, under the Schedule tab, or under the Dispatch tab. As well as from the Home page if you are part of the crew in the flight, only if the user has been given a role with the privilege to access this functionality.


I will explain how to use each of those options, but before we start, you should configure the Roles and Privileges, as well as the Settings. Let me show you:


ROLES AND PRIVILEGES: (1:14)


To configure the Roles and Privileges:


1. First, log in to your account.


2. Go to the Users Module.


3. Click on the Roles and Privileges button.


4. Select a role from the drop-down list.


5. Click on the Schedule tab.


6. Check off the box to “View Schedule Module”.


7. Scroll down to Dispatch, check the box  “View Dispatch tab” as well as “Dispatch bookings”. This will allow the user role to dispatch a flight from the Schedule module and the Home Page.


For more information, please watch the tutorial How to Configure the Roles and Privileges for the Schedule Module.


SETTINGS: (1:54)


Now, to configure the Dispatch Settings. This can only be done from the Administrator's account.


1. Click on the menu on the left.


2. Go to Settings.


3. And click on the “Dispatch” tab.


4. Here you can view all the time, aircraft, and users constraints options and define your preferences to manage the dispatch.


5. Don’t forget to save your changes.


For more information, please watch the tutorial Dispatch Settings.


DISPATCH: (2:22)


Now that you have configured your Roles and Privileges and your Settings, you can dispatch your bookings.


DISPATCH BOOKING FROM THE SCHEDULE TAB: (3:18)


To dispatch a booking from the Schedule tab, under the Schedule Module:


1. Go to the Schedule Module.


2. Select the Schedule tab.


3. Click on a booking you want to dispatch.


4. Click on the small dispatch icon. 


5. The dispatch booking window will open and the system will show you all the aircraft, customer or student, and instructor’s constraints if any. 

Depending on the dispatch constraints that you configured in the Settings, you may or may not be allowed to dispatch a booking that displays any alerts. 


6. You can check off the box, "Print ticket" if you need to have a paper document. A PDF dispatch ticket will be generated to download.


7. Click "Ok" to dispatch.


DISPATCH BOOKINGS FROM THE DISPATCH TAB: (3:17)


You can also dispatch a booking from the Schedule Module, under the Dispatch tab:


1. Go to the Schedule Module.


2. Select the Dispatch tab.


3. Here you will view the flow of your operations, with all your bookings organized by Pending, Canceled, Dispatched, Checked-in, and Invoiced. Go to the Pending list and click on the booking you want to dispatch.


4. Click on the “Dispatch booking” button.


5. The dispatch booking window will open and the system will show you all the aircraft, customer or student, and instructor’s constraints if any. Depending on the dispatch constraints that you configured in the Settings, you may or may not be allowed to dispatch a booking that displays any alerts. 


6. You can check off the box, "Print ticket" if you need to have a paper document. A PDF dispatch ticket will be generated to download.

7. Click "Ok" to dispatch.


NOTE: If the pending booking is late for dispatch, you will see a warning in red showing how many hours it is late.


DISPATCH FROM THE HOME PAGE: (4:17)


Alternatively, as I mentioned before, the booking’s crew will be able to dispatch a flight from the Home Page, if the user has been given a role with the privileges to do so.


1. Log in as a crew member.


2. Go to the Home Page.


3. In the “My bookings” card, you will see all your future bookings.


4. A “Dispatch” button will appear next to the booking 30 minutes before the scheduled time.


5. If you click on the “Dispatch” button, the dispatch booking window will open and the system will show you all the aircraft, customer or student, and instructor’s constraints if any. Depending on the dispatch constraints that you configured in the Settings, you will or won’t be allowed to dispatch a booking that shows alerts. 


6. You can check off the box, "Print ticket" if you need to have a paper document. A PDF dispatch ticket will be generated to download.


Please watch more in-depth tutorials about the Schedule Module to learn more!

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