FAQs

6.

Why does the error message “This email already exists in another school” appear when I try to create an account?

This message means that the email you want to add already exists in another school. Emails have to be unique in Private-Radar because they are the login name to access the school account.


You have 2 possibilities:


1. Use a different email address.


2. If this user wishes to remove his email from the other school, he needs to send an email to dataprivacy@private-radar.com requiring to remove it.

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