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Category: 

Support

FAQs

I forgot my password. How can I receive a new password?

How can I change my password?

"Incorrect e-mail/username or password". Why does this error message appear when I try to create an account?

"Not authorized, please contact your administrator". Why does this error message appear when I try to log in?

"Please confirm the login by answering the email that we sent you". Why does this error message appear when I try to create an account?

Why does the error message “This email already exists in another school” appear when I try to create an account?

What happens when you set a User to Inactive Status?

What happens when you set an Aircraft to Inactive Status?

Why is there a red exclamation mark on a user role?

Why is there a lock on the lesson when I try to schedule it?

How do I install the Private-Radar app on my phone?

How can I make signatures mandatory for the instructors and/or students?

How are the sunrise and sunset times defined in the Schedule?

Why do I not see a user when I add a booking?

When are backups done and what is backed up?

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